Freedom Furniture - Couch became ugly very quickly. Not what I was sold!
I bought a nice neat and tidy brown leather couch modelLatitude Sofa, RX Caramel.The cushions at the back, after the space of 2 weeks sagged to ugly sausage shapes, the sofa became ugly and uncomfortable.
Freedom sent the leather doctor who unzipped the cushions and spent an hour puffing them. With in 2 days they were ugly sausages again. Freedom said, 'yes, if you use it a lot it will require some maintenance'. It's a couch, it gets used everyday.
Do you find it acceptable to unzip large leather cushions and spend an hour puffing them everyday?
Freedom: 'the case is closed, so yes we do.You are welcome to follow this up outside the company' WARNING: Do not buy this couch, it becomes an ugly ducking with 2 months and FREEDOM couldn't care less!
More Review Details
- Reason of review:
- Bad quality
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Leather Couch
- Review category
- Furniture and Decor
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